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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lei / Ray Mi

June 27, 2024

5  out of  5 rating by Lei / Ray Mi
"Luisa is very professional and patient helping me with my homeowner and auto insurance bundle! Great customer service"
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Jeanette Nilsson

June 24, 2024

5  out of  5 rating by Jeanette Nilsson
"Had to update something on my policy and spoke to Luisa Garfinkel today. Well......she was the nicest, warmest and most helpful person I've ever dealt with (and I mean that sincerely) I felt like I knew her for ages, almost hated to get off the phone. lol Thank you so much Luisa."
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Richard Fernandez

June 17, 2024

5  out of  5 rating by Richard Fernandez
"I called John Garfinkel's office while shopping for home insurance. I worked with Jasmine E. who was extremely friendly and helpful. She answered all my questions and was extremely responsive. Thanks to her, this was one of the smoothest transaction. I also had a brief interaction with Karina F., who was just as friendly and helpful."
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June 17, 2024

5  out of  5 rating by K A
"Great service and very fast response time with the necessary documents i needed for my client to go home with his new vehicle same day ."
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Danielle Chemtob

June 14, 2024

5  out of  5 rating by Danielle Chemtob
"Luisa was so helpful and worked with me to ensure we found an affordable renter’s insurance policy that met our needs and landlord requirements. I highly recommend this office!"
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Jeyla Aranjo

June 14, 2024

5  out of  5 rating by Jeyla Aranjo
"This was some of the best customer service I’ve had in a while! I worked with Mikasa, who was friendly, helpful and super expedient with a last-minute request on a Friday afternoon. It’s not often customer service interactions leave you smiling, but Mikasa provided a 10/10 experience. Really happy to have chosen State Farm!"
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Sharon Halevi

June 14, 2024

5  out of  5 rating by Sharon Halevi
"Luisa was so great to work with! Definitely recommend working with her for your insurance"
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Richard Hoberman

June 14, 2024

5  out of  5 rating by Richard Hoberman
"Luisa quoted and helped me get a renter's policy on the same day, working AT NIGHT to get my a certificate for my new landlord. The process was extremely easy and reassuring. For anyone who needs renter's insurance, I highly recommend this State Farm office and especially Luisa. Forget Lemonade."
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Alina L Iniguez Smith

June 14, 2024

5  out of  5 rating by Alina L Iniguez Smith
"I called to make some updates on my policy. Luisa was very kind, helpful, and amazing at getting these changes done. She also answered all my additional questions patiently! Thank you!!!"
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Sean Spencer

June 12, 2024

5  out of  5 rating by Sean Spencer
"Shout out to Mikasa at the Nassau Ave State Farm office. I recently lost my mom and Mikasa was amazing at walking me through the process and assisting me through a situation regarding mom’s last name. Mikasa’s professionalism, calm demeanor and customer service should be recognized."
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Ashley Peraino

June 10, 2024

5  out of  5 rating by Ashley Peraino
"The team is so easy to work with and Luisa accommodated a very quick turn around for an insurance purchase. Highly recommend!"
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Continental Drift Ali

June 8, 2024

5  out of  5 rating by Continental Drift Ali
"I’ve been with them for over 10 yrs , Great service, rapid response. They always take care of me with positive results. Hardly ever disappointed….. special thanks to Luisa 😉"
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Muhammad Risyad Hasyim

June 6, 2024

5  out of  5 rating by Muhammad Risyad Hasyim
"Instead of John, I talked to Luisa. What an amazing agent! Super friendly and gave us the best insurance premium on the market."
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Nick Bialous

May 30, 2024

5  out of  5 rating by Nick Bialous
"Luisa is the best, very honestly and will tell you everything you need to know. It won’t even feel your talking to a insurance company."
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Vladimir Borges

May 20, 2024

5  out of  5 rating by Vladimir Borges
"When I first called them, I was a bit frustrated with the management company from my building and their new requirement for tenant insurance after living in my apt. for more than 15 years. Gabrielle was super nice and empathetic to my frustration. She gave me the insight I needed on the overall process and allowed me the time to figure if State Farm was right for me. I emailed her the next day with my info for a quote. I later got a call from Luisa who was also super nice and also very aware. She made the entire process seamless and I got my policy done in a matter of minutes. Highly recommend them."
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Jake P

May 20, 2024

5  out of  5 rating by Jake P
"Luisa was so kind and got me the insurance I needed. She walked me through the process and answered all questions I had."
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Heather Skeens

May 20, 2024

5  out of  5 rating by Heather Skeens
"Great! Thank you Luisa for all of your help!"
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May 19, 2024

5  out of  5 rating by QDE INDUSTRIES
"Luisa is the GOAT, she got me the lowest insurance rate I've ever seen!!! Thank you Luisa!"
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Katie Beitzel

May 14, 2024

5  out of  5 rating by Katie Beitzel
"Kaitlin was extremely friendly and a huge help! I'd been researching auto policies for a few weeks and spoke to several representatives on the phone from different companies. It was a huge headache so finally got fed up and called this State Farm office. I got the best price and excellent customer service. This is my first car so Kaitlin was very patient in explaining the different coverages and how I could save money. I ended up switching my renters insurance over as well. 5/14/24 Update: I recently reached out to update my insurance as I was in the process of buying a new car from Carvana. Carvana turned out to be an ABSOLUTE NIGHTMARE and after I went through the process of paying for the new car, switching my insurance, etc., they pushed out the delivery 3 times before calling to cancel the order. I was already on the edge and Luisa went ABOVE AND BEYOND to help me clean up Carvana's mess and rushed to get me the documents I needed the same day so I could get a different new car. This was a huge pain (for everyone involved) so I was so grateful for Luisa's help and that she was patient with the situation and happy to hop on a call to help me work through / super responsive via email. I have spoken to several state farm agents in this specific office over the years and they have always been great so I will not be switching anytime soon (if ever)!"
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Willy Garcia

May 7, 2024

5  out of  5 rating by Willy Garcia
"Very awesome helpful people, recommend 1000%!"
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bayo adewunmi

April 26, 2024

5  out of  5 rating by bayo adewunmi
"Excellent Customer support . Provided very competitive prices always ready to assist. A++"
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Adam Konopka

March 17, 2024

1  out of  5 rating by Adam Konopka
"Not recommending state farm. I've been a costumer for 5 years and from one month to another they raised my insurance by $800. The lady working in the office made me go through so many processes to lower my insurance and at the end of the day they didn't help me with anything."
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Lukas Dyl

February 8, 2024

5  out of  5 rating by Lukas Dyl
"I'm a customer for over 10 years. When you call ask for Jaidee and you will be in good hands. Professional, well-oriented, and easy to work with. Don't waste your time anywhere else this is a trusted office that you can always rely on. Jaidee thank you for all the hard work you have done."
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Amanda Aquino

December 7, 2023

5  out of  5 rating by Amanda Aquino
"Amazing customer service, and a special shoutout to Luisa for being so kind and helpful. Kind customer service is hard to come by these days, and Luisa was the breath of fresh air I needed! She treated me like family when I was in a pinch, and I am forever grateful for her expertise! Thank you Luisa!"
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Gracjan Tworek

November 21, 2023

5  out of  5 rating by Gracjan Tworek
"Great customer service, especially from Luisa. She is very professional and helpful. They have Polish speaking employees. Dobry serwis i mówią po Polsku."