Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Black

Michelle Black

January 29, 2025

5  out of  5
rating by Michelle Black
"Ms. Johnson is the most professional and awesome person I have ever spoken to in the office. Her professionalism goes without saying. She is detailed oriented and goes above and beyond to explain whatever situation you are speaking about. Her phone mannerisms is unmatched. On the basis of her alone, I would gladly recommend my friends to apply for State Farm."
Profile photo of Rona Jolliffe-Espeut

Rona Jolliffe-Espeut

January 29, 2025

5  out of  5
rating by Rona Jolliffe-Espeut
"Mikasa is unmistakably professional and personable— an absolute pleasure to work with for your insurance needs!"
Profile photo of Manuel Alicea

Manuel Alicea

January 29, 2025

5  out of  5
rating by Manuel Alicea
"Best customer service when I call I ask for Mikasa & my issues or questions get answered in a great manner & she’s great rep glad too have her there for when I need help or anything answered"
We responded:
"Hey Manuel, Thank you for taking the time to give The State Farm Agency in Greenpoint Brooklyn, NY a five star review, and mentioning Mikasa by name! We appreciate your business!! Thanks, John"
Profile photo of Matt Scully

Matt Scully

January 29, 2025

5  out of  5
rating by Matt Scully
"Luisa was A+. Very thorough, helpful and friendly."
We responded:
"Hey Matt, Thank you for taking the time to give the John Garfinkel State Farm Agency in Greenpoint Brooklyn, NY a five star review, and mentioning Luisa by name! We strive to provide the best client experience possible! Thanks, John"
Profile photo of Matt Tucker

Matt Tucker

January 17, 2025

5  out of  5
rating by Matt Tucker
"Jasmine has been great to work with! Prompt to respond and explain every policy detail, if needed. Thanks again"
Profile photo of Antone Könst

Antone Könst

January 16, 2025

5  out of  5
rating by Antone Könst
"Jasmine at the office was extremely helpful and quick in getting me the insurance I needed"
We responded:
"Hey Antone, Thank you for taking the time to give The John Garfinkel Agency in Greenpoint Brooklyn, NY a five star review, and to mention Jasmine by name! It is our mission to provide the best client experience! Thank you for your business! John"
Profile photo of Aneta Skotnicka

Aneta Skotnicka

January 3, 2025

5  out of  5
rating by Aneta Skotnicka
"Louisa at State Farm is a pleasure to work with! We continue to come back to her agency for all of our needs (auto, renters, and now homeowners). Having shopped around with various competitors, Louisa offers guidance, professionalism, and courtesy. Talking to Louisa is like talking to one of your friends. Highly recommend!"
We responded:
"Hey Aneta, Thank you so much for taking the time to give The John Garfinkel Agency in Greenpoint Brooklyn, NY a five star review, and for mentioning Luisa by name!! We strive to provide the best customer experience possible! Thanks for your continued support and business!! Happy New Year!!! John"
Profile photo of Zulma Taveras

Zulma Taveras

December 27, 2024

5  out of  5
rating by Zulma Taveras
"I brought a car and I was pleased that Luisa Garfinkel took care of me so quickly to get me insurance last minute so I could had take my new vehicle home same day. I appreciate the patience with me."
We responded:
"Hello Zulma, Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn, NY a five star review, and mentioning Luisa by name! Providing our customers with the best service possible is our top priority! Thanks for your business! John"
Profile photo of Shihsing Chang

Shihsing Chang

December 26, 2024

5  out of  5
rating by Shihsing Chang
"Execellet experience with Luisa. She is very helful, efficient, and precise person to work with."
We responded:
"Hello Shihsing, Thank you for taking the time to give The John Garfinkel State Farm Agency a five star review, as well as mentioning Luisa by name. We strive to provide the best client experience possible. Thanks for your business, John"
Profile photo of Marielle Soeprono

Marielle Soeprono

December 24, 2024

5  out of  5
rating by Marielle Soeprono
"Working with Jasmine Eddy for homeowners was great. She was very responsive to questions both via email and over the phone, which I appreciated. She was knowledgeable and patient as we worked through different coverage options, until we landed on what suited us best. Thanks, Jasmine!"
We responded:
"Hey Marielle, Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn, NY a five star review, as well as mentioning Jasmine by name! We strive to provide the best client experience possible! Thanks for your business! John "
Profile photo of Jack

Jack

December 23, 2024

5  out of  5
rating by Jack
"Just wanted to say what a joy it was dealing with Luisa Garfinkel. Super professional, kind and honestly role model for all other agents. Helped me super fast with an issue I had. Overall great experience. Thanks and godbless."
We responded:
"Hey Jack, Thank you for taking the time to give a five star review!! We at The John Garfinkel State Farm Insurance Agency in Greenpoint Brooklyn, NY strive to provide the best customer experience possible! Thanks mentioning Luisa by name as well! And of course, thank you for your business! Happy holidays to you and your loved ones! John"
Profile photo of Debbie Cat

Debbie Cat

December 20, 2024

5  out of  5
rating by Debbie Cat
"I spoke with Mikasa Johnson this morning about possibly lowering my automobile premium. She was friendly, sympathetic to my needs, and understanding. She gave me some helpful tips as well as links to an online defensive driving course. It was a pleasure speaking with her. She is a definite asset to Mr. Garfinkel’s office. Follow up: Had discussions with 2 people about lowering my premium. Three days after paying it ($946/6 months), I receive an email stating I own another $200+. No mention of this on the phone. No bill in the mail. No explanation. Tried to email them, but the link didn't work. Tried to call 3x, but they're "busy with other customers." Not the way to treat a customer of 30+ years."
We responded:
"Hey Debbie Cat, Thank you so much for taking the time to give us a review! We at the John Garfinkel Agency in Greenpoint Brooklyn, NY strive to give the best customer experience possible! Thank you for your business and for mentioning Mikasa by name! Thanks, John"
Profile photo of Ellisha

Ellisha

December 10, 2024

5  out of  5
rating by Ellisha
"Working with Jasmine Eddy was an excellent experience. She provided clear explanations to ensure I fully understood the application process. Jasmine demonstrated remarkable patience and was attentive to all my needs. I would highly recommend her to anyone seeking a representative who listens and comprehends their requirements. Thank you, Jasmine."
We responded:
"Hey Elisha, Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn, NY a five star review! We strive to provide the highest quality service to our clients. Thank you for mentioning Jasmine by name! We appreciate your business and the opportunity to serve you! John "
Profile photo of Coco Sadis

Coco Sadis

December 10, 2024

5  out of  5
rating by Coco Sadis
"Luisa was amazing! So helpful, patient, and accommodating."
We responded:
"Hey Coco, Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn, NY a five star review! We take great pride in providing the best customer experience possible. Thank your for your business! John"
Profile photo of Eric Chen

Eric Chen

December 9, 2024

5  out of  5
rating by Eric Chen
"I had a wonderful experience working with Luisa in getting a new insurance policy. She was extremely supportive and patient and made sure I was able to get the right coverage. Thank you so much!"
We responded:
"Hey Eric, Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn, NY a five star review! We strive to provide the best customer experience possible, and appreciate you mentioning Luisa by name. Thank you for choosing us to take care of your insurance needs. John"
Profile photo of Amanda P

Amanda P

December 5, 2024

5  out of  5
rating by Amanda P
"Luisa saved the day for me - making my coop insurance a breeze and done in 15 minutes. Can't thank her enough."
We responded:
"Hey Amanda, Thank you so much taking the time to leave us a review! We at the John Garfinkel State Farm insurance Agency in Greenpoint Brooklyn, NY strive to give the best customer experience possible! Thank you for recognizing Luisa by name! We appreciate your business! Thanks, John"
Profile photo of salana Johnson

salana Johnson

September 5, 2024

5  out of  5
rating by salana Johnson
"Highly recommend this office! We were working with Karina and she is great!"
We responded:
"Hey Salana, Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn NY a five star review and for mentioning Karina by name! Thanks for your business, John"
Profile photo of Candice Gwak

Candice Gwak

September 1, 2024

5  out of  5
rating by Candice Gwak
"It was my first time obtaining renters insurance in NYC and I'm so glad that Luisa was able to walk me through the process, making it seamless and easy. I would recommend her to anyone looking to obtain renters insurance in NY."
We responded:
"Hey Candice, Thank you so much for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn NY a five star review, and specifically mentioning Luisa by name! We strive to provide to best customer service! Thanks for your business! John!"
Profile photo of Imm Ser

Imm Ser

August 31, 2024

5  out of  5
rating by Imm Ser
"Staff is very helpful, knowledgeable, courteous and friendly!"
We responded:
"Hello Zimm, Thank you for taking the time to give the John Garfinkel Stare Farm Agency in Greenpoint Brooklyn NY a five star review. We appreciate your business! Thanks, John"
Profile photo of Nana Dakin

Nana Dakin

August 9, 2024

4  out of  5
rating by Nana Dakin
"Once I got on the phone with Luisa she was very helpful in answering my questions and explaining things to me. I really appreciated her sense of humor, care and straightforwardness."
We responded:
"Hey Nana, Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn NY a Four Star review, as well as mentioning Luisa by name. Thanks, John"
Profile photo of k gao

k gao

July 25, 2024

5  out of  5
rating by k gao
"first time getting renter's insurance and Luisa was so helpful with the process – highly recommend!"
We responded:
"Hey K Gao, Thank you so much for taking the time to give bathe John Garfinkel Agency in Greenpoint Brooklyn NY a 5 star review and mentioning Luisa specifically! Customer satisfaction is our number one priority! Thanks for your business! John"
Profile photo of Lei / Ray Mi

Lei / Ray Mi

June 27, 2024

5  out of  5
rating by Lei / Ray Mi
"Luisa is very professional and patient helping me with my homeowner and auto insurance bundle! Great customer service"
We responded:
"Hey Lei/Ray, Thank you so much for taking the time to leave The John Garfinkel Agency in Greenpoint Brooklyn NY a five star review, and specifically mentioning Luisa by name! Customer satisfaction is our number one priority! Thank you for your business! John"
Profile photo of Jeanette Nilsson

Jeanette Nilsson

June 24, 2024

5  out of  5
rating by Jeanette Nilsson
"Had to update something on my policy and spoke to Luisa Garfinkel today. Well......she was the nicest, warmest and most helpful person I've ever dealt with (and I mean that sincerely) I felt like I knew her for ages, almost hated to get off the phone. lol Thank you so much Luisa."
We responded:
"Hey Jeanette, All I can say is WOW!!! I can’t tell you how big a smile you gave me reading that review! Thank you for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn NY a five star review! I think that may be the BEST review we have ever gotten! Thank you for your business! John"
Profile photo of Richard Fernandez

Richard Fernandez

June 17, 2024

5  out of  5
rating by Richard Fernandez
"I called John Garfinkel's office while shopping for home insurance. I worked with Jasmine E. who was extremely friendly and helpful. She answered all my questions and was extremely responsive. Thanks to her, this was one of the smoothest transaction. I also had a brief interaction with Karina F., who was just as friendly and helpful."
We responded:
"Hey Richard, Thank you so much for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn NY a five star review as well as mentioning Jasmine and Karina by name! Our customers satisfaction is our number one priority! Thanks for your business! John"
Profile photo of K A

K A

June 17, 2024

5  out of  5
rating by K A
"Great service and very fast response time with the necessary documents i needed for my client to go home with his new vehicle same day ."
We responded:
"Hey K A, Thanks for taking the time to give The John Garfinkel State Farm Agency in Greenpoint Brooklyn NY a five star review! Our number one priority is to provide othe best customer experience possible! Thanks, John "